Delivery and takeaway app for your restaurant
Takeaway and delivery look like the same thing, and they're not: one is about timing, the other about delivery zones and costs. What it takes to receive them yourself, and what it costs.
A takeaway order and a delivery order look like the same thing, and they're not: one ends at the counter at an agreed time, the other has to reach an address, inside a zone you decided, at a cost that holds up. An app that actually handles both is one that keeps these two paths separate.
This guide explains what you need to receive them yourself — under your business's own name instead of a middleman's — and what it costs.
Delivery and takeaway: two services, different rules
For takeaway the variable is time: the customer picks the slot they'll pick up in, and you know in advance how many orders go out at 8:15pm and how many at 9pm. You need time slots and a cap per slot, or Friday night everything piles up.
For delivery the variable is geography: a small order five miles away costs more than it earns. You need delivery zones drawn on the map, each with its own cost and minimum order. Anyone outside them sees takeaway instead of delivery, and the system enforces the rule, not you on the phone.
In both cases orders need to arrive in a single list, in real time, with address, time and notes already written out, and go through your confirmation before reaching the kitchen.
Your ordering site opens from a link
The surprising part for anyone searching for "an app" is that getting started requires no download at all. With Mobee your own ordering site opens from a link or a QR code: it carries your name, your logo and your menu, works like an app, and anyone who wants to can save it to their phone's home screen as an icon.
The advantage is practical: no customer to convince to install anything before their first order. You put the link on your website, in social media bios, on the QR code in the window and on flyers.
A branded app on the App Store and Google Play, when it's needed
When direct orders are high and you have customers coming back every week, the same online storefront can be published on the App Store and Google Play under your brand's name, with nothing to redo on menu or setup. That's also where push notifications come from: a message on the screen of someone who's already ordered from you.
It's an optional module, €19 a month, and it's not included in Mobee Express: you add it when you decide to publish. How the app works.
What it costs to receive them yourself
The price list has three separate items, and you take only what you need:
- Orders — 20 a month are free, per account, no credit card required. Need more? Add a package: from €9 a month with automatic renewal, from €12 as a one-off.
- Mobee Express — €29 a month, the services package: more delivery zones, advanced time slots, more menus, promotions and customer records.
- Modules — App Store and Google Play app €19 a month, Online payments €9, Fidelity €9, both together €15.
Prices VAT excluded. On no takeaway or delivery order does Mobee keep a percentage of the sale value: if you activate online payments, the payment provider's fees are still due, same as with any POS. See the full price list.
How to activate it
The process is guided and done on your own: register your business, bring in your menu — from a photo, a PDF or your website's link, and the first analysis is free — choose colours and images, and publish. Then send the link to your customers and print the QR code. See the steps.
Since 2018 we've worked with 274 food-service businesses across Italy and handled 296,079 orders: on none of them was a commission on the sale value kept back.
See also
Delivery software · Online takeaway orders · Commission-free delivery
Ready to start with your own ordering site?
With Mobee you get your business's direct orders. No download for your customers.
