Features

Everything you can manage, from the menu to your customers.

Mobee's features for restaurants, pizzerias, burger joints, sushi bars, pubs and delis, organised by goal: what you need to achieve, not a list of what the system can do.

Orders
Menu
Delivery and takeaway
Payments
Loyalty
Advertising
Customers
Administration
Growth

Orders

Manage all your restaurant orders in one place: Mobee Manager. Every online order arrives there, and you no longer have to check your phone, WhatsApp and messages while you work. And since the customer types what they want, transcription mistakes disappear.

Fewer mistakes, fewer phone calls

One single list: no more scattered channels to check
Products, quantities and preferences are typed by the customer
Variants and extras recorded clearly, no misunderstandings
Fewer phone calls during service, so your staff can stay focused
No order lost or forgotten on a slip of paper

Service under control

See what's coming in and plan prep times
Accept, decline or update the status in a tap
Takeaway and delivery managed from the same place
Hours, days, zones and costs set once and for all
Block a sold-out product in an instant
Set a cap on orders per time slot: the kitchen never gets overwhelmed

List of orders in Mobee Manager: for each order the number, delivery type, customer name, address, status and amount, with buttons to print and update the status — Order list

Detail of an order in Mobee Manager: the customer flagged as a regular, the type and time, the address with the intercom note, the products with quantities and extras, and the buttons to print and mark the order delivered — Order detail

Order search in Mobee Manager: filters by period and type, search by customer or order number, and the list with each order's status — Search and filters

POS terminal with thermal printer: the screen shows the list of orders with each status, and the printer outputs the order ticket with the dishes and the total — Printing order tickets

A complete order history, always available

The full order history is there for checks, for answering a customer complaint and for understanding how things are going: best-selling products, your busiest time slots, average order value. You recognise your regulars and what they prefer, and organise the kitchen, counter and deliveries around information that's already there.

You bring what you already have — a photo of the menu, the PDF, your website's link — and get it back written out: categories, dishes, prices, descriptions. Uncertain lines come back flagged to review and ones you already have aren't duplicated. Then there are the dish photos, which you can shoot on your phone and have improved, and the descriptions, if you'd rather not write them yourself.

The same rule applies to all three: they're suggestions. You review them line by line and nothing goes online without your okay.

Product management in Mobee Manager: dishes grouped by category with photo, price and availability, the toggle to remove or add back a dish to the menu, and a dish marked as sold out — Product management

Delivery and takeaway

You decide where you deliver, how much it costs and what the minimum order is. For takeaway, the customer chooses the time slot to pick up.

Payments

Customers pay however they prefer: on delivery, or online at the time of ordering. You decide which methods to keep active.

Cash on delivery. The customer orders online and pays the rider or at the counter on pickup.
Card on delivery. With the POS you already have: the customer pays with their card at the door or in store, just as with any other purchase.
Online card payment. Visa, Mastercard and American Express, via Nexi or Stripe. The order arrives already paid: no change to prepare, no orders that vanish at the door.

Cash and card on delivery you use right away, nothing to add. Online card payment is the Online payments module. See pricing

The money lands in your account, not ours

This is the difference that matters. Mobee doesn't collect on your behalf and isn't a middleman: card payments travel from the card network to your provider and from there to your bank account. There's no Mobee balance to wait for a transfer from.

1 Open your own contract with Nexi or Stripe: it's in your business's name, not Mobee's
2 You connect it to your ordering page once, from the dashboard
3 The customer pays in the app and the payment goes straight to your provider
4 Nexi or Stripe transfers the amount to your bank account

If you ever leave Mobee, your relationship with Nexi or Stripe stays yours: you disconnect your ordering page and your payments keep arriving where they always have.

On commissions: Mobee never keeps a percentage of the value of your orders, ever. On card payments, Nexi's or Stripe's fees are still due, same as with any POS: they're theirs, agreed directly with them, and never pass through Mobee.

Marketing and loyalty

Every order helps build a customer base that stays with your business.

Coupons
Points programme
Promotions
Customer communications
Easy reordering

Coupons, promotions and customer records are part of Mobee Express's advanced services. The points programme is the Loyalty module. See pricing

With the app, you reach your customers' phones

If you have your own app on the App Store and Google Play, you can send push notifications: a message that appears on the screen of anyone who's already ordered from you. It never lands in spam and you don't pay to show it to anyone.

You can send them right away, when you've got trays left to sell at nine in the evening, or schedule them for the moment people decide what to eat: Friday at six, Sunday at noon. Write them once and they go out on their own.

How your app works

Creating a coupon in Mobee Manager: the choice between percentage discount, fixed amount and free delivery, the discount percentage, the expiry date, the number of uses and the coupon code — Creating a coupon

Advertising

You can advertise your restaurant on Google, Facebook and Instagram, sending whoever clicks to your own ordering page, not to a platform. So every euro spent on advertising builds your customer list instead of someone else's.

Campaigns on Google, Facebook and Instagram
Audience in your delivery area
Promoting offers, menus and events
Remarketing to people who've already looked
Orders generated, not just clicks
Traffic that stays yours

How marketing works with Mobee

Customers

You know who orders, what they order and how often they come back. Contacts stay with your business.

Order history
Customer profiles
Filters and segmentation
Data export

Your customer list is yours to take with you

You export contacts and order history whenever you like, from your account dashboard. You might need them for a campaign, for your accountant, or just to keep a copy of your own: no one's permission to ask, no one to wait on to send them to you.

It's the difference between having customers and borrowing them. On delivery platforms, whoever orders stays their contact: stop paying and they vanish. Here, if you ever leave Mobee, the list stays yours — you built it order by order, and it's right that it follows you.

Not every customer should be treated the same

You can filter your customers by frequency, by how much they spend and by delivery zone, and speak only to the ones who matter to you. A few practical examples:

Whoever hasn't ordered in three months. Send them a voucher valid for a week, to bring them back before they get into the habit of ordering elsewhere.
Whoever only orders on Fridays. Offer them something for Wednesday evening: it's the slot to fill, and they already have your number.
Whoever spends more than average. These are the ones you can't afford to lose: a treat in the bag or an early look at the new menu costs little and gets remembered.
The neighbourhood few orders come from. You know where to focus flyers and advertising, instead of spreading them across the whole city.

The point is sending the right message to whoever will actually use it, not the same message to the whole list. Fewer messages, more orders — and no one unsubscribing because you wore them out.

Customer records in Mobee Manager: search by name, email or phone, sorting, CSV export, and for each customer the number of orders, points earned and the date of the last order — Customer records

Administration

Scheduled hours and closures
Sales reports
Best-selling dishes
Multiple team members

You don't have to be the only one who can work

You can bring in more people, each with their own access: whoever's at the counter takes the orders, whoever's in the kitchen follows them, you see the revenue. No one carries your password around, and you don't have to be there for the business to run.

When someone stops working with you, you just remove their access: no need to change everyone's password and warn half the staff.

Growth

The service grows with your business: plans and additional modules, more locations and publishing on the App Store and Google Play when you're ready.

Discover your branded app on the App Store and Google Play

Start now. Free.

Create your online storefront, share it with your customers and start receiving orders. The first 20 orders a month are free, and you never pay commission on an order.

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