What do delivery commissions really cost you?
On every order that passes through a platform, someone keeps a cut. Here's how to calculate what it really costs you and how it compares to your own channel.
Every order that goes through a middleman costs you a slice of your sales. The ones that come through your own ordering channel don't.
You don't pay the commission at month-end with a transfer: it's kept back before that, order by order. That's why it's easy not to notice — until you look at your statement and see what it's added up to in a year.
Take the latest summary from the platform you use: on one side how much you sold, on the other how much was kept back. That second figure, on orders from your own ordering page, is zero.
Who brings the customer
Commission on the order
Who owns the customer
On orders that arrive through your online storefront, there's no commission per order.
You can activate it whenever you like, as an optional module, with Nexi or Stripe: €9 a month, VAT excluded. Fees depend on the provider you choose and are paid to them, same as with any POS. To Mobee, on the value of your orders, you owe nothing.
On every order that passes through a platform, someone keeps a cut. Here's how to calculate what it really costs you and how it compares to your own channel.
Glovo, Just Eat, Deliveroo, Uber Eats: who dominates delivery, what depending on them costs you, and how to add your own ordering channel alongside them.
Create your online storefront, share it with your customers and start receiving orders. The first 20 orders a month are free, and you never pay commission on an order.
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