How to increase your business's takeaway and delivery orders
Five concrete levers — push notifications, points programme, related products, time slots and loyalty — to grow takeaway and delivery.
A sandwich has more variants than a pizza: cooking, sauces, double cheese, no onion, fries or rings. Your burger joint, sandwich shop or pub online has the customer build the order and hands it to you written out, with the time they'll come to pick it up.
On the phone every sandwich is a negotiation: medium, no tomato, sauce on the side, large fries. Whoever answers scribbles on a slip while the grill calls, and in the evening someone comes back to the counter with the wrong sandwich. In the pub there's the noise on top: half the order is understood, the other half is guessed. And at the lunch bar the queue forms all at once at 1pm.
A bar with a kitchen opens three pickup slots: 12:30, 1:00 and 1:30, fifteen orders each. Office workers nearby order from their desks at 11am choosing a slot, and only come by to pick up. No queue at the counter, the grill works at a steady pace, and whoever asked for no onion finds no onion.
How the sandwich arrives
Lunch rush
Second round at the pub
Commission on the order
Yes. Pickup at a chosen time is made for anyone selling food that has to be eaten hot: fried cones, spit-roast chicken, rice balls. The customer orders from their desk or their sofa, you fry for the time they're coming, and nobody waits at the counter.
Yes. For each sandwich you decide which choices are mandatory (the cooking), which optional (the sauces), how many extras at most and which trigger a surcharge. The customer can only build valid combinations and you get the exact list.
Yes: one QR code per table, the customer orders from their phone and the ticket reaches the kitchen or the bar with the table number. It's all on the page about table ordering with QR code.
No. It opens from a link or a QR code, like a website, but works like an app. Regulars can save it to their phone's home screen and reorder in two taps.
Nothing up to 20 orders a month, no credit card required. Beyond that, order packages or a fixed plan: never a percentage of your sales. See pricing
Five concrete levers — push notifications, points programme, related products, time slots and loyalty — to grow takeaway and delivery.
A digital menu with a QR code isn't just for showing dishes: done well, it gets people to order more. Here are the advantages and how to create one in minutes.
Create your online storefront, share it with your customers and start receiving orders. The first 20 orders a month are free, and you never pay commission on an order.
Ready in minutes · 20 orders a month free · No credit card required